FAQs

Frequently Asked Questions

Getting Started & Working With Us

Our business was founded with customer satisfaction in mind. Not only do we have the skills to build a beautiful outdoor space, but we also don’t rest until it is exactly to your satisfaction.

See Financing Options

Yes, we offer financing through Greensky! Take a look at our financing page for more information.

Financing

We offer design consultations within a few days of contacting us.

Contact us either through our website or by phone, and one of our trained customer service professionals will assist you in scheduling your appointment.

Yes. Our in-house design team offers complementary design consultations.

Typical turnaround times are 12-18 weeks between first contact to a finished product.

We only use our in-house team members for our renovation projects.

Services & What We Offer

We install outdoor living essentials, including 3 season porches, outdoor kitchens, retractable pergolas, and more.

We offer repairs for products that we sell.

We offer a wide range of accessories from TRU Innovative Outdoor, including pizza ovens, firepits, and BBQs.

We can supply you with a wide range of furniture pieces from cushioned and un-cushioned chairs, to umbrellas, pool furniture, and more.

Products, Materials & Technical Details

All StruXure Pergola X products come with a 15 year product warranty.

We can install your new pergola in a variety of places in your home, including your deck or patio, over a porch, or as a free-standing structure.

Yes, our screens do offer protection from the sun.

All of our cabinet materials are watertight, and resistant to damage from the elements.

StruXure’s pergola designs are watertight, durable, and can be adjusted for your ventilation preferences.

In addition to protecting the exterior of your home, seamless gutters are also proven to be more effective in preventing drips and leaks, while lasting longer than any other system on the market.

Recurring leaks, cracks, dents, and holes are all signs that your gutters may need replacement.

How Our Customers Get Outdoors

“Altimate did a great job communicating with me, throughout my project. Their attention to detail made all the difference and I highly recommend meeting with them!”

Danny W.

“We had retractable screens installed on our outdoor porch and could not be happier. The screens have made our porch another living space and affords us privacy on a busy golf course. We would highly recommend and were impressed with the turnaround time and professionalism from start to finish.”

Francis S.

“They put up my Struxure X outdoor pergola. I couldn't be happier. The product is amazing. The individuals involved in putting it up were all very kind, professional, and hard working! I WILL have them build SE fore again!”

Michael M.

“Great company, they have been working hard for years. Great example of what a company is supposed to be. Family oriented and quality customer service is a must.”

Eric H.

“Excellent experience, quality installation and communication. Friendly workers and total cleanup of work site. Two thumbs up.”

Frank B.

“They installed the StruXure pergola. They were very neat and professional. Had a minor problem and they came and fixed it.”

Ann S.

“Wait time was not as long as they said. They got the job done quickly and quietly.”

Melanie S.

“I was so impressed with their professional installation. They removed my old spouting and downspouts. They recommended the 6” spouting to handle our 2100 square foot ranch home. After seeing how nice it looks I should have done it years ago. I would highly recommend them.”

Tony A.

“We had a pergola put in a couple years ago and absolutely love it. I had a question today and sent a msg to them....recieved a call back within 30 minutes with a solution! Amazing and Best Customer Service Around! Thank you!!”

Becky S.